![]() Tracked Courier - Priority Mail 5 ~ 8 workdays.Įurope’s no. Standard Postage €9.98 or Free - USPS, B2C Europe, Airmail 5 ~ 10 workdays to Germany, France,Netherland,Belgium and United Kingdom 10 ~ 18 workdays Italy,Ireland,Finland,Norway,Austria and other EU country. For orders under this value we also offer great value discounted shipping rates. You can check your shipping cost on your cart page.īicycleHero are pleased to offer FREE SHIPPING to worldwide on orders over € 100 to United Kingdom. Our system calculates the total weight of your order items and recommends the shipping method and cost from the cheapest one. Shipping cost will be charged based on your order weight which is the larger between weight and volume weight. ![]() It is the reason why we need 1 ~ 3 days for dispatch. Depending on the item, the starting location could be different. Double butted, tapered, shot-peened 6061 aluminum with cable groove. Aero-anatomic flat top section, Ergopower/STI compatible. Our warehouses are in USA, Taiwan, Sweden and South Korea. Newest generation of the Compact Design for improved reach and performance. Basically we will ship the order in 1 ~ 3 work days. ![]() Depending on your location, we are going to suggest the best shipping method. Our major shipping partners are Post, Fedex Express, DHL express and TNT. Reference delivery time is not covered by this insurance. It means if you do not get your order, we will cover full refund or reship without any hassle. In the case of incorrect ordering and undisclosed reasons for return, a credit or exchange may be issued and the customer will be expected to pay the return postage costs.Īll returns must be accompanied by a completed returns form and a copy of the original invoice.100% Delivery Guarantee - All shipment get free insurance for 100% Delivery Guarantee. At the very latest we will refund your money within 28 days from the day we receive your returned item. We will then advise on how to proceed with the return.Īll refunds will be given as soon as possible, and usually take the form of a refund transaction onto the card used for the original purchase. If the item you received is not what you originally ordered, please contact us quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. You have 30 days from receipt of the faulty item to notify us of your intent to return it and a further 30 days in which to do so. We will then advise on how to proceed with the return. If the item you received is faulty, please contact us quoting your order number, your name and address, details of the product and the reason for return, and whether you require a refund or a replacement. We will be unable to accept the return of any item where there is evidence that these instructions have not been followed.įor large items such as bikes, trainers and associated large / bulky accessories and wheels, we reserve the right to charge a re-stocking fee of 5% to cover our administration costs. The item(s) must be returned in its original packaging with all labels and tags and with all enclosed documentation. In the case of cycling shorts please ensure that underwear is worn when first trying them on. * Note: when trying on items of clothing, please ensure that you are not wearing perfume / aftershave or a deodorant which may leave a scent or marks on the item.
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